FAQ
Do you offer refunds or exchanges?
We offer a 30-day return policy on all eligible items. If you're not satisfied with your order, contact us within 30 days of delivery for a replacement or refund. Items must be unused and in original condition. To initiate a return, simply reach out to our support team with your order number, and we’ll guide you through the process.
When will I get my order?
Orders are typically processed in 1–2 business days and delivered within 6–10 business days depending on your location.
How can I track my order?
Once your order has been processed, we’ll email you a tracking number. You can also use our Track Order page to stay updated at any time.
Can I wash them?
Yes — these gloves are designed for everyday wear and can be gently hand washed in cold water. We don’t recommend machine washing or tumble drying, as that may affect the fabric or touchscreen functionality.
What size should I get if I’m between two?
We recommend sizing up for a more comfortable fit. The gloves have a snug cut, so going larger usually works best if you're between sizes.